When personal issues arise, as they naturally do for many of us, CareFirst’s Employee Assistance Program (EAP) is here when you need it. Powered by LifeWorks*, a leading EAP provider and pioneer in the well-being industry, our program is designed to provide the mental, physical, social or financial support you need to bounce back from life’s ups and downs.
More importantly, you and your eligible household members can use the EAP at no cost.
Get help to be your best at home and work
Our EAP provides the support you need to overcome whatever life throws at you:

■ Emotional Support—Anxiety, bereavement, depression, personal relationships, sleep management, and stress.
■ Everyday Support—Elder and childcare matching, financial support, legal services, relocation, and more.

Emotional well-being is important at every stage of life. When the demands of home and/or work get to be too much, your EAP meets you where you are, providing you with:

■ An extensive network of highly qualified counselors—get confidential advice, work-life support, and referrals to support your overall health and well-being.
■ Online resources to help you find answers, fast—browse thousands of clinically verified and trusted articles, toolkits, podcasts, infographics, self-assessments, and more. Look for answers to tough questions related to family, health, life, money and work.
■ Exclusive perks and savings—get deals on brand-name retail items. These are exclusive online offers just for LifeWorks members like you.

Accessing your EAP
Through our online EAP platform, you have anytime-anywhere access to the support you need.
By computer, tablet or smartphone
For expert advice, resources and referrals, visit the EAP website carefirst.lifeworks.com or download the free Lifeworks mobile app from your favorite app store.

Then, click on “Log in” on the website or app and use the case-sensitive username and password below for your initial login.

■ Username—CareFirstEAP
■ Password—eap
By phone
You can also call an EAP advisor toll-free, 24/7, at 866-408-2755.

Get the help you need to bounce back from life’s ups and downs—log in today.

Prevent minor problems from becoming bigger ones
Take advantage of these EAP services, which are available 24/7, and you could minimize the need for more costly care down the road:

■ Counseling via telephone, video, or in-person
■ Member website
■ LifeWorks mobile app
■ Online services
■ Well-being content and self-assessments