Contacting the Health & Welfare Plan Office During the COVID-19 Emergency

We are committed to providing you with the best possible service, and to making our working relationship a success. Due to the Coronavirus, you can submit enrollment documents to the Health & Welfare office via email at info@tehw.org or fax to 301-568-7302.

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FAQs

CareFirst did not pay my claim. Who should I contact?

You should first contact the customer service number on the back of your benefit card to discuss the reasons for denial. If the problem cannot be resolved at this level then contact the Health and Welfare office.

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