Member Self-Service Portal Temporarily Offline

The Member Self-Service Portal is temporarily offline for site maintenance. The vendor is making some repairs to their systems. We will let you know when the vendor turns it back online again. We apologize for the inconvenience.

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FAQs

CareFirst did not pay my claim. Who should I contact?

You should first contact the customer service number on the back of your benefit card to discuss the reasons for denial. If the problem cannot be resolved at this level then contact the Health and Welfare office.

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