Contact Us

The Health & Welfare Plan's address is:

Transit Employees’ Health & Welfare Plan
2701 Whitney Place
Suite 100
Forestville, Maryland 20747

Phone: 301-568-2294

Fax: 301-568-7302

Email: info@tehw.org

The Health & Welfare Plan Office is open Monday through Friday, from 8:30 AM to 5:00 PM.

Directions to the Transit Employees’ Health & Welfare Plan Office
The office of the Transit Employees’ Health & Welfare Plan Office is located just inside the beltway on the first floor of the ATU Local 689 union building in Forestville, MD. From the Beltway, take exit 11-B (Route 4, Pennsylvania Ave) toward Washington DC. The second traffic light is Donnell Drive. Turn right (north) on Donnell Drive. At the end of Donnell Drive, turn left onto Marlboro Pike. Immediately after turning onto Marlboro Pike, make a right onto Whitney Place. The union office building will be on the left and the Health & Welfare Plan Office is to the left of the main entrance.

The chart below shows other helpful contact information. 

 Phone NumberWebsite
CareFirst PPO Plan (202) 479-6096
(877) 691-5856
www.carefirst.com
Kaiser Permanente HMO Plan (301) 468-6000
(800) 777-7902
www.kaiserpermanente.org
CareFirst BlueChoice HMO Plan (877) 691-5856 www.carefirst.com
UnitedHealthcare/OptumRx Actives and
  Non-Medicare-Eligible Retirees:
  (866) 325-1179

Medicare-Eligible 
Retirees:
  (888) 556-6648
Actives and
  Non-Medicare-Eligible Retirees:
  www.optumrx.com

Medicare-Eligible 
Retirees:
  www.uhcretiree.com
CIGNA Dental Plan (DHMO) (800) 244-6224 www.cigna.com
CareFirst Dental Plan (866) 891-2802 www.carefirst.com
Delta Dental Plan
(Retirees only)
(800) 932-0783 www.deltadentalins.com
National Vision HMO
(for Kaiser enrollees only)
(800) 672-7723 www.e-nva.com
CareFirst Vision
(through Davis Vision)
(800) 783-5602 www.carefirst.com
or
www.davisvision.com
Basic Life and Accident Insurance (800) 638-6420 (then press 2) www.metlife.com
Voluntary Universal Life (NGP) (800) 344-9016  
Weekly Sickness and Accident and Disability Plan (301) 568-2294  
Long-Term Disability Plan
  • MetLife 
    (If your last day worked was before July 1, 2011)
  • The Hartford
    (If your last day worked was after June 30, 2011)
(800) 300-4296
(800) 752-9713
www.metlife.com
www.thehartfordatwork.com
Other Important Numbers    
ATU Local 689 (301) 568-6899 www.atulocal689.org
Transit Employees’ Retirement Plan* (202) 962-1076  
Dependent Care Assistance Program* (202) 962-1076  
METRO Medical Office (202) 636-7141  
METRO Payroll (202) 962-1640  

* These benefits are not provided through the Plan, but the contact information is provided for your convenience.

FAQs Icon

FAQs

I am not working. Can I stay on the Plan’s coverage?

If you are not working, but you are still eligible for Plan coverage under the collective bargaining agreement, you may continue your coverage under the Plan by making monthly payments to the Plan during your period(s) of leave. You must notify the Health and Welfare office when you return to work.

If you are out on Workers’ Compensation, you must also make your monthly payments directly to the Health & Welfare Plan because they are not deducted from your paycheck or from your Workers’ Compensation benefits.

Payments are due on the first of the month. It is your responsibility to make your Health & Welfare payments on time. The Plan does not send notices of delinquent payments, nor will it send you a bill. If you do not make your payments on time, your coverage under the Plan will end. Consider permitting the Plan to deduct payments from your bank account. Contact the Plan for more information.

Coverage will retroactively end as of the monthly premium payment due date if the required monthly premium payment is not paid within 30 days from the due date (e.g., if the monthly premium payment for September, which is due on September 1, is not paid by September 30th, coverage would be terminated as of September 1). If coverage is terminated due to non-payment of the required monthly premium payment, you may again become covered (on a prospective basis) by sending in the required monthly premium payment for future coverage. Your coverage will re-start as of the first day of the month following receipt of the required monthly premium payment. You will not be permitted to retroactively reinstate coverage for any period of coverage that terminated due to non-payment of the required monthly premium payment.

If you are on a leave of absence for military duty, you are permitted to continue medical, dental, prescription drug, and vision benefit coverage under this Plan for you and your covered dependents in accordance with the Uniformed Services Employment and Reemployment Rights Act of 1994 (USERRA). Please see the “If You Enter Military Service”  section on the Life Events page for more information.

If your coverage ends due to termination of your employment with METRO, you may be eligible for COBRA for you and your family. Although METRO will notify the Health & Welfare Plan of your termination, you are also encouraged to inform the Health & Welfare Plan to avoid any delay.

If you lose Plan coverage due to the termination of your employment or any other reason, you may want to look into purchasing health coverage through a Health Insurance Marketplace.

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